Independent insights for benefits professionals

Davenport University: A Wellbeing Benefit Employees Actually Use

How Davenport University gave its team 24/7 access to care, $0 medications, and tax-free protection through Integrity Well-Being powered by Amaze Health.

NB
Nexus Benefit Solutions
September 15, 2026·7 min read
Davenport University: A Wellbeing Benefit Employees Actually Use
Davenport University
In partnership with Nexus Benefit Solutions
Case Study

A Wellbeing Benefit Employees Actually Use

How Davenport University gave its team 24/7 access to care, $0 medications, and tax-free protection against the unexpected — through the Integrity Well-Being powered by Amaze Health.

Higher Education West Michigan Integrity Well-Being
<30s
To reach a provider via Amaze
$0
Copays & generic prescriptions
~275
Employees enrolled

One membership. All of this.

Amaze Health covers the whole household — here's a sample of what's included.

Primary Care
Your everyday doctor, virtually
Urgent Care
24/7, in under 30 seconds
Chronic Care
Ongoing conditions, managed
Mental Health
Therapy & psychiatry, same-week
Pediatrics
Care for the kids, too
Second Opinions
Expert review when it counts
Veterinary Support
Yes — even the pets
$0 Prescriptions
Generics shipped free
Bill Advocacy
Errors caught, bills negotiated
Specialist Referrals
Coordinated for you
~$850per enrolled employee, per year
Employer Impact · FICA Savings

The program pays the employer back in payroll tax.

Because contributions run pre-tax through a Section 125 structure, Davenport reduces its payroll tax (FICA) on every enrolled employee — with no change to the benefits budget. Across ~275 enrolled, that compounds fast.

Estimated employer FICA savings · ~$71 per employee / month
~$185K
Saved since launch
Nov 2025 – present
~$234K
Per year, ongoing
at current enrollment
~$700K
Next 3 years
if enrollment holds
Four-year total — first year plus the next three ~$935K

Estimated at ~$850 in employer FICA savings per enrolled employee per year (~$71/month) across ~275 enrolled — about $19,500 a month. Assumes enrollment holds steady.

First-Year Engagement

Since the program went live November 1, 2025, here's how Davenport's team has used it.

180
Employees activated their Amaze account
79
Used Amaze services
31
Came back and used it again
41
Family members using it too
211
Appointment calls completed
2,444
Messages with the care team

What employees reached out about

The most common reasons Davenport employees engaged the Amaze care team:

  • Diabetes management
  • Virtual wellness exams
  • Weight management
  • High blood pressure
  • Upper respiratory conditions

Beyond one-off visits, 6 employees are enrolled in Amaze's ongoing Primary Care program and 3 in its Mental Health program — using it as their care home, not just urgent care.

Source: Amaze Health engagement report. Figures reflect the program's first year (live November 1, 2025); snapshot as of Aug 2026.

Hear It From Davenport

Their team shares what changed after rolling out the program.

About Davenport University

Davenport University is a private university rooted in West Michigan, serving students across business, technology, health, and graduate programs. Like every employer, it competes for talent — and the benefits it offers its faculty and staff are part of that story. When it looked at how to give its people more without spending more, it turned to a program that pairs real primary-care access with meaningful financial protection.

The Challenge

Traditional health insurance does a lot — but it leaves gaps that employees feel every day. Long waits for a primary care appointment. Surprise bills that take a law degree to decode. Out-of-pocket costs for prescriptions, and the financial gut-punch of an unexpected hospital stay, ER visit, or accident.

Davenport wanted to give its team more than a card in their wallet: real access to care when they need it, and a financial cushion for the moments insurance alone doesn't soften — without adding cost or complexity for employees.

The Solution

Nexus Benefit Solutions implemented the Integrity Well-Being — pairing Amaze Health virtual primary care with an fixed-indemnity benefit. One program, two layers of value, available to the whole household.

Amaze Health — care for the whole household, 24/7

Every covered employee and their household get one app and one number for primary care, urgent care, mental health, chronic care, and specialist referrals — answered in under 30 seconds, with zero copays, ever.

  • 24/7 virtual primary & urgent care — under 30 seconds to connect
  • $0 generic prescriptions, shipped to the door
  • Same-week mental health — therapy, psychiatry, peer support, no waitlists
  • Medical bill advocacy — errors caught, bills negotiated, at no cost
  • Specialist coordination — referrals scheduled and followed up for you

Encompassing Health — tax-free cash when life happens

Layered on top of Amaze, the Encompassing Health indemnity schedule pays fixed cash benefits directly to the employee — tax-free, in addition to any other insurance — for hospital stays, ICU admissions, ER visits, ambulance transport, surgery, and accidents. Money that helps with the deductible, the time off, or whatever the moment demands.

One Program, Not a Stack of Point Solutions

Most employers assemble care from separate vendors — a telehealth app, a mental-health app, a bill-negotiation service, a chronic-condition program, an Rx discount card. Each is its own contract, login, invoice, and phone number, and none of them talk to each other. Davenport's program folds them into one.

The usual approach

5+ separate point solutions

  • Telehealth / virtual urgent care vendor
  • Virtual mental-health app
  • Chronic-condition management program
  • Medical bill advocacy service
  • Prescription discount program
  • Care navigation / advocacy line

Each with its own contract, login, invoice, and support number.

Davenport's approach

One program, one care team

  • 24/7 virtual primary & urgent care
  • Mental health — same-week, no waitlist
  • Chronic-condition management
  • Medical bill advocacy
  • $0 generic prescriptions
  • Specialist coordination & care navigation

One app, one number, one invoice — and one team that quarterbacks the whole thing.

For HR, that's one relationship to manage instead of six. For employees, it's one place to go. And because a single care team coordinates everything, care actually gets quarterbacked — not scattered across apps that never share a chart.

Fits any funding model

Works alongside any medical plan — fully insured or self-funded. The program layers on top of the coverage a group already has; it never replaces health insurance. That's what lets it fit almost any employer, whatever their size or funding model.

The Benefit Schedule

ICU AdmissionPays up to $10,000
Hospital AdmissionPays up to $5,000
Hospital Confinement$1,000 / day
Emergency Room TreatmentPays up to $1,300
Air AmbulancePays up to $10,000
Major Fracture, Burn, or SurgeryPays up to $50,000
AD&D Life Benefit$100,000

100+ covered events. Tax-free cash paid directly to you, in addition to any other insurance.

Want results like these for your team?

See how the Integrity Well-Being — Amaze Health plus Encompassing Health — can give your employees better access to care and real financial protection.